The free housekeeping supervisor cover letter sample below is a prime example of what to include with your application packet. This hotel housekeeping resume highlights the job responsibilities you understand or have already dealt with making sure that your understanding of the job is visible. Housekeeper, Reports and turn over any items left by guests to Lost & Found in-charge, Maintains high-standards of cleanliness of all guest and service elevators, To check on the standard of “Turn down services”, To liaise closely with Front Office regarding guestroom status, Training new staff and monitors their performance, Reporting to Housekeeping Manager / Assistant, To supervise Housekeeping Team Member and inspect guest rooms and common areas surround services areas, Responsible of keeping the standards of cleanliness and product maintenance adhering to standard required by the hotel, Checks that equipment is in good working order, informing the Housekeeper of any anomalies, Ensures that guest documentation in the rooms is complete and up-to-date, Applies the procedure for handling lost property, Is responsible for maintaining the cleaning of all rooms and common areas ", To report and follow up on repairs and maintenance, To ensure function rooms and common areas are clean, To inspect all guest rooms and ensure the cleanliness of rooms and common areas are maintained, To check and ensure room attendant – maids cart are sufficiently stocked and tidy at all times, To report defects and ensure defects are rectified immediately by Engineering team, To document and maintain and up to date records on all lost and found items, Supervise and assists in the daily housekeeping of the hotel area, To provide a courteous and professional service at all times, To maintain good working relationships with your own colleagues, and all other departments, To have a complete understanding of and adhere to the hotel’s policy relating to fire, hygiene, health and safety, To carry out any other reasonable duties and responsibilities as assigned, To perform secondary duties as assigned by the Assistant Housekeeping Manager, To check Public Areas, F&B outlets, toilets, locker and car parks, To ensure function rooms and toilets are clean before functions start, To check on the standard of “Turn downs service”, To liaise closely with Front Office regarding guest room status, Be an ambassador of The Ritz-Carlton Hotel Company at all times, in and outside of one’s work place, Must be able to take initiative and work productively within any given period of time, unsupervised. Provided transportation, managing and scheduling appointments. Possesses extensive international experience and stellar academic credentials. Worked with front desk to respond promptly to all guest requests. Holland Code: E-C-R Ensures that OSHA standards are met on a daily basis, Leads all employees in such a manner as to obtain the best service at all times, at maximum work efficiency and at the highest level of quality, Ensure that serving the hotel guest in a friendly and efficient manner and identify the #1 priority, Provide supervision and support to each housekeeper and houseperson; provide training when necessary, Ensure that all reports are prepared completely and on time, Ensure that proper key controls are in effect, Take inventories as scheduled and maintain par stocks, Schedule associates for shifts according to projected occupancies. Promote safe work practices and a safe environment for guests/members and staff, Support and contribute to employee training programs, such as the International Program, Navigators, Calvin Leadership, etc, Support YMCA of the Rockies Mission Statement and reflect YMCA core values in all functions – faith, caring, honesty, responsibility & respect, Maintain equipment for daily use, including vehicles, vacuums, supply closets, cleaning “buckets”, Promptly report all repairs that are needed in lodging facilities (including staff housing) to the maintenance department, Shuttle Housekeeping crews around the property as needed, Take cabin inventory twice a year/as needed, Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner, Attend all hotel required meetings and trainings, Inspect Laundry Attendant’s and Public Space Housepersons work performance within assigned section on a daily basis to ensure the standards and productivity levels are being met and maintained, In the absence of the Assistant Housekeeping Manager, inspect all V.I.P. Their main responsibilities are maintaining stocks, ordering cleaning products, supervising housekeepers, scheduling shifts, training new employees and taking corrective actions when necessary. This way, you can position yourself in the best way to get hired. Inspects equipment and furnishings and prepares work orders for maintenance, Determines that collection and distribution of linen meet the needs of the facility, Keeps records/audits, cycle cleaning, and common areas of the facility that have to be cleaned on a weekly, monthly, semi-monthly or annual basis, Investigate and resolve housekeeping related complaints, Two to three years of experience in housekeeping operations, Clerical ability to direct and control housekeeping activities and evaluate cleanliness and neatness using policies and procedures, Ability to monitor and maintain the cleanliness of the facility, Ability to make quick and accurate decisions, Ability to effectively supervise a diverse employee work group. cleaning and preparing of rooms, suites, and apartments) for residents and guests, Schedule and supervise the cleaning of public spaces including, but not limited to, bathrooms, lounges, offices, and conference rooms, Submit, track, and report on maintenance requisitions (MRs) in areas of responsibility, Maintain accurate inventory records of all cleaning and supplies and equipment. checking public areas, Commitment to supportive teamwork and open communication, Responsibility for ongoing enhancement of their skills and performance, Recognition of personal accountability for their own actions and the outcomes of those actions, An understanding of the effect of their behavior on our guests, their fellow employees and the reputation of the Company, High School education or equivalent experience, Experience required is from 1 to 2 years employment In-related position, Service orientated;Able to take ownership and initiative, Mandarin speaking is a must and work authorization in China is required, Pleasant and Friendly;Work independently;Able to take ownership and initiative, Lead and supervise the day-to-day operation of the department to ensure service standards are followed, Handle Guest concerns and react quickly, logging and notifying the proper areas, Minimum 1 year experience in a supervisory capacity in a hotel Housekeeping environment, Able to convey information and ideas clearly, High School Diploma or equivalent plus two years housekeeping experience including some supervisory training/experience, Ability to speak, read, and write fluent English; other languages beneficial, Experience with Microsoft Office preferred, Carrying, lifting or pulling items weighing up to 50 pounds, Requires a minimum of six months to one year of job‑related experience, Must possess a valid Florida driver’s license with an acceptable motor vehicle report, Strong leadership skills and supervisory skills, Ability to direct the work of others using tact and good judgment and to communicate effectively with staff, faculty and students, Must be able to work as a team and adapt to changing situations and schedules during the course of a day while maintaining a positive attitude, Ability to handle conflict in a productive manner and to give employees timely, performance-based feedback as appropriate, Ability to read, write, and follow instructions, Knowledge of the materials, methods, and equipment typically used in janitorial work, Ability to perform a variety of moderately heavy custodial tasks in the care of buildings and equipment, Supervise the Housekeeping staff. Resume Details. Work with SUU Health and Safety Coordinator to facilitate SUU health and safety policies and guidelines. Applied human resources expertise to optimize hiring, training and performance. Professional Housekeeping Supervisor Resume Examples & Samples. It must be emphasizes that this “hands on” assistance must be approached with the “hotel as a whole” in mind and must not be detrimental to the efficient operations of other areas, As a representative of senior management, will be called upon to deal with guest problems or complaint related to the maintenance of the rooms, Is responsible for the general appearance of the rooms and their bathrooms, cleanliness, working conditions of the equipment, the overall décor and atmosphere, Informs maintenance of any defaults (TV out of order, tap not working, lighting, etc.) Must have valid drivers license, Ensuring all rooms are clean and ready for our guests, Oversee stock ordering and ensuring we have the appropriate par levels according to business needs, Manage lost property, ensuring all items are recorded, Being vigilant towards the back of house areas, ensuring these are kept clean & tidy at all times, Supporting the Executive Housekeeper with;, Managing the Roster according to business levels, Performance reviews & development for the team, Updating and reviewing procedures when necessary, Supervise Housekeeping staff to ensure that all areas of the Campus are properly cleaned and maintained, Ensuring that any set-ups needing to be made for morning programming is done, Respond to campus facility emergencies at all times, Discipline employees in coordination with Human Resources as required, Associate’s Degree and/or 3-5 years of experience working in a diverse housekeeping environment, Knowledge of general union guidelines and operating procedures, Experience in higher education is preferred, Speaks clearly and expresses self well in one-on-one conversations and groups, Interacts and proactively shares information with internal and external contacts where appropriate, Develops effective relationships with peers, students and employees, Assumes responsibility to ensure issues/concerns will be addressed and monitors them through conclusion, Effectively manages own time and resources, Driven toward increasing knowledge and technical certifications, Highly independent, competent and trustworthy, Deliver on the promise of Sonesta Service in all interactions with guests and clients. For example, if there is an opening in the housekeeping of a hotel, you could use this resume to apply for the job. Responsible for purchasing needed inventory items for rental units, Working knowledge of various computer software programs preferred, One to three years hospitality customer service experience preferred in discipline, Supports Audit Standards: Directs room assignments and inspects work of Housekeepers and Houseman. I am a passionate and hardworking employee about my job and will complete the task when needed to be done,and I'm eager to contribute to your team success through hard work, attention to detail and excellent organization skills. Hotel Housekeepers are employed by hospitality establishments where they are responsible for cleaning premises and guest rooms and ensuring a pleasant customer experience. Responsibility for specific work or functional activities as directed by on-site management, Responsible for orientation and training of employees, Performs day to day assignments in addition to lead duties, Works with customers to ensure satisfaction in such areas as quality, service, and problem resolution, Takes an interest and initiative in the development of the facilities team, Participates in regular safety meetings, and safety trainings. Knowledge of other languages is a plus, Knowledge of inventories, scheduling and productivity, Ability to communicate effectively with associates & managers & guests verbally and in written form, Prepare morning reports, assign housekeeping staff to room responsibilities, give direction to laundry staff, and assign duties to common area staff. Ensures employee performance meets or exceeds expectations and periodic performance appraisals are conducted on a timely basis, Ensuring resident rooms, bathrooms and common areas daily are cleaned (dusted, dry mopped, wet mopped, sanitized, scrubbed) according to facility procedures, Overseeing the cleaning of walls, ceilings, windows, mirrors, and waxing of floors according to department procedures and cleaning schedules, Ensuring housekeeping supplies are kept out of reach of residents at all times, Supervising the disposal of trash and waste, including bio-hazardous waste and other materials that require special handling, only in accordance with facility policies and procedures, May occasionally perform the above housekeeping duties in cases of emergency or staffing shortages, Minimum of one (1) year housekeeping and / or laundry experience in an institutional setting, Supervise housekeeping staff and coordinate staffing schedules to ensure the proper cleaning of offices, public areas, residences, and community grounds, Plan and schedule cleaning programs, including but not limited to annuals, move-in preparations, and carpet cleaning, Monitor inventory levels, order all equipment and supplies needed for department, and ensure the safe handling and storage of them, Assist housekeeping staff with cleaning duties, including cleaning floors, restrooms, kitchens, resident apartments and other areas, Strive to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices, One year of Housekeeping Supervisor experience preferred in a skilled nursing facility, Must be aware of State and Federal Regulations for SNFs, Ability to communicate effectively with residents, families, staff, vendors and the general public, Flexible schedule, including availability to work evenings, weekends and holidays as needed, Experience: Minimum three months’ supervisory experience; previous experience in a housekeeping department for a luxury or ultra-luxury hotel, Education: High school diploma; some college, Technical Skills: Thorough knowledge of hotel and housekeeping department operations; thorough knowledge of computerized hotel systems; ability to access, input, analyze and retrieve information from computers; ability to maintain excellent relations with staff; ability to maintain staff and guest confidentiality at all times; ability to accept responsibility for actions of others; ability to manage by example; exceptional oral communication skills to ensure ability to negotiate. Requires frequent bending and squatting. How To Write A Good Housekeeping Resume. Work with outside vendors to purchase supplies and equipment, Sort and prepare linens for pickup by laundry service contractor during the summer conference season. Able to learn new tasks quickly and proficient in growing key customer relationships. If you are sick, ring in before duty commences and speak to the Housekeeping supervisor, assistant Housekeeper, To sign for any keys you may have and to be responsible for that key during your shift. Supervisors and housekeepers spend a large portion of the day walking, climbing stairs, lifting up to 40 pounds (laundry bags / supplies), and completing manual labor, Must be 21 years old and have a valid United States drivers license, along with the ability to obtain a YMCA van driver's license, Basic mechanical or construction skills preferred, but not mandatory. Housekeeping supervisors occasionally fix broken shelving, assemble new materials, and complete basic maintenance on laundry machines. Dear Jessica Park, I saw your job posting for a housekeeping supervisor at the Lazy Days Hotel, and I am very interested in the position. Promote safe work practices and a safe environment for guests, members and staff, Uphold and reflect the YMCA core values of Caring, Honesty, Respect, Responsibility and Faith in all functions, Promote a cooperative, positive and problem-solving atmosphere at all times, Foster a close working relationship with KRPM Association and Housekeeping, Assist area management with inventory, ordering, office paperwork and are quality walks, Provide staff, training, coaching and performance reviews for the housekeeping team, Celebrate successes and publicly recognizes the contributions of team member, This position will be covering multiple areas as needed, Performs a variety of cleaning/maintenance duties as assigned including but not limited to sweeping, mopping, shampooing, dusting, polishing, trash disposal, replacing light bulbs and window cleaning, Responsible for maintaining the appropriate level of sanitary and cleaning supplies for assigned areas, Ensures that security procedures are adhered to at all times, Furnishes and burnishes floors as required, As applicable, cleans restrooms: Sweeps and mops floors. 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